Insurance claims, Ballarat and Geelong

In the event of making a claim, our full time claims consultants are available to provide assistance with your claim lodgement and the process that follows. We have listed a few basic procedures to be aware of to streamline the process for you:

  • Allow your claims manager at Remingtons Insurance Brokers to handle your claim rather than dealing directly with the insurer.
  • Advise your insurance broker and claims consultant immediately of any loss or damage that may lead to a claim.
  • Take steps to secure property from any further damage. See emergency contacts and general claim information for what to do in various situations
  • Take care not to admit liability.
  • Any third party demands should be referred to Remingtons Insurance Brokers’ claims department. Do not deal with third parties yourself.

Don’t hesitate to contact our team at Remingtons Insurance Brokers. Our friendly and experienced Ballarat and Geelong claims consultants can help you through the claims process and assist any questions you may have.

Lodge a claim

Please complete the information below; our Claims Manager will contact you to provide assistance with your claim lodgement.

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Motor Vehicle Claims

In the event of an accident involving another vehicle, please follow the following procedure: Firstly, do not admit liability or offer to make any payment – it is the responsibility of the insurance company to work out who is at fault. Secondly, obtain and write down the following information: Registration number of other vehicle/s Name, address...
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Emergency Contacts

Do you need emergency assistance or advice outside our office hours? For Geelong and Ballarat insurance emergencies, find the services you need here: 24-hour insurer claim hotlines Allianz Australia Insurance 131 000 Zurich Australia Insurance 132 687 CGU Insurance 132 480 QBE Insurance 1300 361 516 Vero Insurance 1300 888 073 CIL Caravan Insurance 1800...
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Emergency claims

Make safe information and what you will need to do in the event of a claim Fire In the event of fire damage, the fire brigade should be able to advise you of what services are available for temporary protection to the building and contents. Obtain an event or report number if possible from the fire...
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